Casual Fridays Podcast

Do you have a social customer care strategy?

Do you want to know the essential steps to win at social customer care?

Today,  I sit down with Dan Gingiss, host of the “Focus on Customer Service” podcast and author of the new book “Winning at Social Customer Care” to outline the eight steps to win at social customer care.


Direct download: Dan_Gingiss_2.mp3
Category:Podcast -- posted at: 2:30am PDT