Thu, 18 February 2016
Do you struggle to embrace your negative customer feedback? Are you looking to leverage that feedback to increase customer advocacy and loyalty? A single answer to a customer complaint has the potential to increase customer advocacy by 25%. By acknowledging and embracing your onstage haters, your brand has the ability to increase revenue and win life long […]
The post How to Increase Customer Advocacy and Loyalty with Jay Baer appeared first on Casual Fridays.
Direct download: JayBaer-HugYourHaters.mp3
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